Fujairah
1 - 3 Years of Experience
Job Title: Assistant - Information Technology
Reports To: IT Manager / ITSupervisor
Job Summary:
TheAssistant - Information Technology supports the IT department byassisting with daily technical operations, troubleshooting, systemmaintenance, and user support. This role helps ensure the smoothfunctioning of IT infrastructure and provides technical assistance tostaff.
Key Responsibilities:
Assist in maintaining and monitoring IT systems, including hardware, software, and networks.
Provide technical support to end-users for hardware, software, and network issues.
Assist in installation, configuration, and updating of computer systems and software.
Help maintain security protocols, including user access control and data backups.
Document IT procedures and maintain inventory of IT equipment and software licenses.
Collaborate with vendors and service providers for repairs, upgrades, and purchases.
Support IT projects and initiatives as assigned by the IT Manager.
Respond promptly to helpdesk tickets and ensure timely resolution.
Assist in training staff on IT tools and best practices.
Qualifications:
Diploma or degree in Information Technology, Computer Science, or related field preferred.
Basic knowledge of computer hardware, software, and networking.
Familiarity with operating systems such as Windows and Linux.
Good problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and adapt to changes.
Preferred Skills:
Experience with IT helpdesk support or technical assistance.
Knowledge of cybersecurity principles and practices.
Basic scripting or programming skills.
Working Conditions:
Office environment with some need for on-site troubleshooting.
May require occasional after-hours support.