About EFS

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry’s most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.

EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.

EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.

Purpose of the role:

The purpose of the role is to provide assistance with accommodation management tasks, including room allocation, housekeeping coordination, and tenant services. This ensures the comfort, cleanliness, and satisfaction of residents or guests in residential complexes, hotels, or hospitality establishments. The role requires alignment with project requirements while consistently upholding high standards of safety, efficiency, and quality.

The role includes but is not limited to:

• Providing support and assistance in accommodation management

• Assisting with check-in and check-out procedures

• Responding to guest inquiries and requests

• Maintaining cleanliness and order in accommodation areas

• Ensuring availability of amenities and supplies

• Handling staffs complaints and concerns

• Following accommodation procedures and guidelines

• Participating in training programs for skill enhancement

Key Result Areas

Qualification / Experience

Stakeholder Engagement & Job Context

Functional Competencies